PeaceMoves: Working With Conflict
Basic
Mediation Skills Training (21 hours)
Conflict is common, natural and offers
a range of opportunities. How we deal with conflict is a
choice. In between working things out on our own and some
form of legal intervention, or worse an act of violence,
there exists the option of mediation.
Focused on learning both the basic
principles and practices of a mediated process through
instruction, group exercises, and experiential role-plays
with extensive one-on-one coaching, this training
concentrates on the following:
MEDIATION PRINCIPLES
- Understanding the Spectrum of
Conflict
- Learning the Basic Principles of
Mediation
- Exploring the Benefits and
Applications of Mediation
- Recognizing the Importance of Case
Development
- Refining Personal Communication
Skills
MEDIATION PRACTICES
- Developing Good Mediator Techniques
- Increasing Awareness Regarding
Assumption and Bias
- Cultivating Trust and Confidence
- Working with Difficult People
- Learning and Practicing Mediation
Basic
Communication Skills Workshops (2-8 hours)
Presentations and workshops for small
and large groups include:
- Refining Personal Communication
Skills
- Increasing Awareness Regarding
Assumption and Bias
- Cultivating Trust and Confidence
- Solving Problems and Preventing
Violence
©
PeaceMoves: Working with
Conflict, Jackie Boor and Jeanette Sartain, 2007
